1. Making an Appointment
To schedule a service, you can contact us by phone, email, or through the online form on our website. When booking, please provide your name, contact details, preferred time, and a brief description of the service you require. Once we receive your request, we will confirm availability and reply with a proposed time slot.
2. Cancellations
If you need to cancel your appointment, we kindly ask that you inform us at least 24 hours in advance. Early notice helps us adjust our schedule and offer your time slot to another customer. You can cancel via phone or email during our business hours.
3. Late Arrivals
If you are running late, please let us know as soon as possible. We allow a grace period of 15 minutes. After that, your appointment may be rescheduled depending on availability. Delays may also affect the completion time of your service.
4. Rescheduling
You may reschedule your appointment at any time by contacting our team. We will do our best to offer an alternative time that works for you. No fees apply for rescheduling when done with reasonable notice.
5. Confirmation and Follow-Up
Once your appointment is confirmed, you will receive a message by phone or email. We may also send a reminder before your scheduled time. If we are unable to reach you or require clarification, we may contact you prior to the appointment to ensure everything is in order.
6. Contact Us
For all booking-related matters, please contact:
Yeastel
6 Burrows Rd S, St Peters NSW 2044, Australia
Phone: +61 413 110 910
Email: info@yeastel.com